Topic: The Power of Support and Product Ratings
Topic Description: This session will focus on way of dealing with product customers, appropriate support channels and providing proper solutions for different type of customers. I will also talk about converting customers’ issues into a positive rating for your product and using the rating to have a positive impact on your product sales.
Bio: Sunil Bajracharya, a computer engineer from Tribhuvan University, is currently working for Access-keys. He began his journey with WordPress by providing support for AccessPress theme products. He provided general and technical support and was the support lead. Now, he works with plugin development for the same company developing free and premium plugins.
Intended Audience: Support team members, entrepreneurs